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Download Article Explore this Article Steps. Related Articles. Article Summary. This opens the contents of your Google Drive. Click Share…. Include your email address to get a message when this question is answered. Related wikiHows How to. How to. About This Article. An outdated web cache, insufficient file permissions, and improperly configured browser settings can all contribute to the issue.
That said, let's take a look at several troubleshooting tips that worked for me and help you quickly get things back on track. As a security measure, Chrome prevents sites from downloading files one after another. To check if this is the case, load Google Docs in a new tab, and then click the padlock-shaped icon next to the address bar—if Automatic Downloads is set to Block Default , set it to Allow instead.
An outdated web cache can also cause various issues with websites and web apps, and Google Docs is no exception. To rule that out, you must clear cached data related to the web app.
Thankfully, you do not have to clear the entire Chrome cache—check out this guide for detailed instructions on how to clear the Google Docs cache only. Do you use an ad blocking extension in Chrome? It could be what's stopping Google Docs from successfully initiating downloads. Chrome's Incognito mode can help bypass various browser-related issues caused by outdated browser caches or problematic extensions.
Then, sign into Google Docs with your Google Account credentials and attempt to download a document. Just make sure not to delete your passwords or auto-fill data while you are at it. Follow by re-enabling them one-by-one to identify extensions that hinder Google Docs from functioning properly. Are you attempting to download a shared document? You may not have the permissions required to do that. A grayed out Download option within the Google Docs File menu indicates that. In that case, you have no recourse but to ask the owner of the file for permissions to download the document.
The best way to troubleshoot your internet connection is to use NetSpot. NetSpot makes it easy to analyze your wireless network in seconds without all the technical complexities. At a glance, you can get information on signal strength and noise levels. You can test your speed and even create a heatmap to see how the WiFi signal is actually spreading across your space. Another Mac-centric solution for when you cannot download Google Docs is to bypass the browser altogether and download Backup and Sync from Google, which turns your Google Drive into a folder on your Mac, from which you can copy files just as you would with any local folder.
CloudMounter is a unique tool that lets you mount any cloud storage locally on your Mac, but as an external drive, meaning it would take up no local storage space just like an external physical hard drive. Once you mount Google Drive with CloudMounter, you can essentially download any files just by dragging it out of the Google Drive folder to your Mac.
As you can see, the Google Drive not downloading problem has lots of potential solutions. First, try a few options of downloading the file from Google Drive itself.
Then, log out and log back in using a single account. Try to go into the private browsing mode. Disable your ad blocker. Stabilize your WiFi with NetSpot. If all else fails, restarting your Mac is always there. Best of all, CleanMyMac X, NetSpot, and CloudMounter are available to you absolutely free for seven days through the trial of Setapp , a platform with more than apps that any Mac user would find incredibly useful, from managing your menu bar Bartender to protecting your online privacy ClearVPN.
Test out every Setapp app today at no cost and find the ones you have to add to your collection! Try free. Expand cloud storage on Mac CloudMounter connects unlimited storage to Finder. Get Setapp. What is Error 43 and how to fix it?
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